Frequently asked question
After you checkout ExpressUnlocks gets to work quickly to unlock your phone with our IMEI unlock network, we normally unlock a device instantly but sometimes due to restrictions on requests to device manufactures it can take a little longer. We provide an live tracking system for your unlock so you can check it at anytime.
We dont require the physical device to process an unlock, we use the 'over the air' method on 3G/4G or WiFi. During the process your phone is safe with you, there is no lost of service or interruptions and you can check the process with our tracker.
We use the 'IMEI' method because this is the official method from phone manufactures, it provides the safest result and can be done remotely from the comfort of your home. Some providers, offer a 'software unlock', this not only invalidated your warranty but you also need to download software from a unapproved website and trust it doesnt damage your phones capability to officially update.
We only need some basic information about your phone, its super quick to populate. Provide your 15 digit IMEI Number (Dial *#06# on your locked device) and your network/carrier and that's it. We do the rest, our system with find your phone and automatically request the official unlock while updating our tracker.
Unlocking a contract phone is one of our most requested unlock. We may charge an additional price for brand new released phones and ones you've owned for a short time.