Frequently asked questions

How long does it take to unlock a Samsung Galaxy S10?

ExpressUnlocks has achieved a reputation for being the fastest unlocker for the Samsung Galaxy S10. We usually unlock an Samsung Galaxy S10 in 30 minutes, sometimes this can be a little bit longer depending on a few factors. You have a progress meter on your tracking page.

Do I need to send you my Samsung Galaxy S10 for it to be unlocked?

Never. We unlock your Samsung Galaxy S10 remotely. Your Samsung Galaxy S10 is secure during the whole process and there will be no interruptions to your service. You can continue to use your phone as normal during the entire procedure, there is no complicated software to run.

Why choose to unlock with IMEI over different methods?

Unlocking with IMEI is the only legal, official and safe method to unlock your Samsung Galaxy S10. Your warranty remains unaffected and there is no service interruption. A software unlock for iPhones is another solution, but will always invalidate your warranty, is rather hit-and-miss, and because it is a temporary unlock, you will not be able to update your iPhone in the future.

What information do I need to supply to unlock my Samsung Galaxy S10?

Unlocking with us is super fast - just provide us with your 15 digit IMEI number (Dial *#06# on your Samsung Galaxy S10) and the network your handset is locked to, our system will automatically process your device by remotely identifying it and requesting an official factory unlock.

I'm still under contract, can you unlock my Samsung Galaxy S10?

Absolutely, even if your Samsung Galaxy S10 is under contract with a network provider. There may be an additional price to pay if the phone is brand new and you've only owned it for a very short time.